Note: If more than one Deputy Information Officer is designated, the details of each designated Deputy Information Officer must be provided in terms of section 17(1) of PAIA.
2. Guide on How to Use PAIA and How to Obtain Access to the Guide
The Information Regulator has, in terms of section 10(1) of PAIA, as amended, updated and made available a revised guide on how to use PAIA.
The guide is available in an easily understandable form and manner for any person who wishes to exercise any right contemplated in PAIA and POPIA.
The guide is available in each of South Africa’s official languages and in braille.
2.1 The Guide Contains Information On:
The objects of PAIA and POPIA.
The postal address, street address, telephone number, fax number and, where available, email address of:
The Information Officer of every public body.
Every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA and section 56 of POPIA.
The manner and form of a request for:
Access to a record of a public body as contemplated in section 11 of PAIA.
Access to a record of a private body as contemplated in section 50 of PAIA.
An internal appeal.
A complaint to the Information Regulator.
An application to court against:
a decision by the Information Officer of a public body;
a decision on internal appeal;
a decision by the Information Regulator; or
a decision by the head of a private body.
The provisions of sections 14 and 51 requiring public and private bodies to compile a PAIA manual, and how to obtain access to such manuals.
The provisions of sections 15 and 52 dealing with the voluntary disclosure of categories of records by public and private bodies.
Notices issued in terms of sections 22 and 54 regarding fees payable for access requests.
Regulations made in terms of section 92.
Assistance available from the Information Officer of a public body in terms of PAIA and POPIA.
Assistance available from the Information Regulator in terms of PAIA and POPIA.
All legal remedies available where there is an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including how to lodge the relevant complaint or application.
2.2 Inspection and Copies of the Guide
Members of the public may inspect or make copies of the guide at the offices of public and private bodies, including the office of the Information Regulator, during normal working hours.
